The ICBF official I spoke with explained that a social worker is then assigned to the case. There is always a home visit, when the child's parents are known. If the parents need help to improve their parenting, then they are invited to participate in classes. If the parents successfully complete the classes and make the necessary changes in their lives that can ensure that the child's rights are guaranteed, then the Defensor can move to have the child reunited with the family. In this case, there is a follow-up period of 4 months.
If it is determined that neither biological parent would be able to guarantee the child's rights, then ICBF will attempt to find a member of the extended family or sometimes a family friend that can guarantee those rights.